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YOU:

After 6 pm, nobody here picks up the phone.

DUO:

I will. And I’ll leave you a note in the morning.

DUO avatar: portrait, voice and lip movement generated by AI.
What DUO says

Hi, I’m DUO, an AI assistant. I don’t replace your team – I work alongside it, as a duo. I answer calls, reply in chat and record videos while you have your hands full. Shall we talk?

AI-Duo creates voice agents, chatbots, video avatars and AI videos. Not instead of your team – alongside it, as a duo.

Let’s talk Hear a call

Your time DUO answers 24/7.

YOU:

We have too many conversations and too few hands.

DUO:

Let’s split the work. Here’s what I can take on.

YOU:

Sounds good. But what’s it like in practice?

DUO:

See for yourself: listen and chat.

Listen

Tuesday, 9:40 pm. The physiotherapy clinic is closed, but DUO takes the call.

Call transcript
  1. DUO :

    Good evening, this is DUO, the physio clinic’s AI assistant. We’re closed, but I’m happy to help.

  2. CALLER :

    Hi. My knee hurts after running. Can I get an appointment as soon as possible?

  3. DUO :

    Sure. The next free slots are tomorrow at 8:30 am or 4:15 pm. Which suits you?

  4. CALLER :

    Four fifteen, please. My name is Anna.

  5. DUO :

    Booked: Anna, tomorrow at 4:15 pm. I’ll text a confirmation and pass the team a note about your knee in the morning.

  6. CALLER :

    Great, thank you!

  7. DUO :

    Thank you, good night. See you tomorrow.

Chat

Ask DUO one of the questions we hear most often.

Sample conversation – answers prepared in advance.

How much does it cost?
DUO:

It depends on the scope and the number of conversations. You get a quote after a 30-minute call – no strings attached.

YOU:

And how long does it take?

DUO:

First results usually within a week, full rollout in 2–4 weeks.

Does DUO speak Polish?
DUO:

Yes – Polish, English and a dozen or so other languages. We match the voice to your brand.

YOU:

Can it speak in my voice?

DUO:

I can – but only with your consent and your recording. We never clone a voice without its owner’s consent.

What if DUO doesn’t know the answer?
DUO:

I say so plainly and hand the conversation to someone on your team – with a note, so the customer doesn’t have to repeat anything.

YOU:

And if it happens at night?

DUO:

I log the case and promise a call back. In the morning it’s first on the team’s list.

What about my customers’ data?
DUO:

It stays in your systems. At the start we agree what I can and can’t access.

YOU:

Are calls recorded?

DUO:

Only if you want them to be. If you do, I mention it at the start of every call.

Want a DUO of your own?

Let’s talk

We don’t replace your team. We give it a second voice.

YOU:

Where do we start?

DUO:

With a conversation – the first of four steps.

  1. Discovery

    1–2 days

    We listen to how your team works today and pick the conversations DUO can take over.

  2. The duo script

    3–5 days

    We agree what DUO does, what stays with people and when DUO hands a conversation over.

  3. Build

    1–3 weeks

    We build it, connect it to your systems and test it on real questions.

  4. Working together

    ongoing

    We read DUO’s notes, refine the answers and add new tasks.

YOU:

Is it working anywhere yet?

DUO:

Yes. Three examples to start with.

All work