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YOU:

What exactly can you do for us?

DUO:

Four things. In each one we split the work.

Quoted after a call – it depends on the scope and the number of conversations.

01

Voice agents

YOU:

The phone rings when everyone is busy.

DUO:

I answer, book and leave a note.

A voice agent answers calls, understands the context and speaks with a natural voice – in Polish, English and other languages, around the clock.

Your team

  • decides on slots and exceptions
  • calls back about unusual cases
  • reads DUO’s morning notes

DUO

  • answers after hours and at peak times
  • books, reschedules and confirms appointments
  • turns every call into a note

Included

  • A natural voice matched to the brand
  • Calendar and CRM integration
  • Handover to a person
  • Call analytics

Time to launch

2–3 weeks

02

Chatbots

YOU:

Customers ask the same thing for the hundredth time.

DUO:

I reply straight away – from your own knowledge base.

A chatbot draws on your documents, price lists and FAQs. It replies straight away, and when it doesn’t know something, it says so and brings in a person.

Your team

  • writes and improves the knowledge base
  • takes over difficult cases
  • approves new answers

DUO

  • answers repetitive questions
  • recommends products and checks compatibility
  • collects contact details for a call-back

Included

  • Answers from your own content
  • Website, Messenger, WhatsApp
  • A consistent brand voice
  • Question and conversion analytics

Time to launch

1.5–3 weeks

03

Video avatars

YOU:

Filming every training session takes a whole day.

DUO:

I deliver your script, in many languages.

A video avatar is a face and a voice that deliver your script – in training, on your site and in campaigns. Changing the text doesn’t mean a new shoot.

Your team

  • writes the script and approves versions
  • owns the training content
  • decides how the avatar looks

DUO

  • records video in many languages
  • updates videos when the text changes
  • presents short courses and how-to videos

Included

  • An avatar in your brand style
  • Many languages from one script
  • Captions and vertical versions
  • View analytics

Time to launch

1–4 weeks

04

AI videos

YOU:

There’s never time for Reels.

DUO:

I make short videos with voice-over and captions.

Short videos for social media: shots, voice-over, music and captions in your brand style. Every video is labelled as AI content.

Your team

  • picks topics and approves the text
  • posts and replies to comments
  • judges what works

DUO

  • drafts the script
  • creates shots, voice-over and music
  • edits 9:16 versions with captions

Included

  • Reels, Shorts, TikTok
  • Voice-over in many languages
  • Captions in your brand style
  • AI content labelling

Time to launch

from 1 week