An assistant for conference attendees
Problem
YOU:
Hundreds of people ask the same questions about the agenda.
The organisers received hundreds of repetitive questions about the agenda, speakers and materials. Answering them by hand took most of their day.
Solution
DUO:
I know the agenda by heart. Ask me about a time, a track or a recording.
A chatbot built on the event data answers questions about the agenda, speakers, downloads and session recordings. Logistics and exceptions stay with people.
What DUO does
- Speaker and topic information
- Access to materials
- Links to session recordings
- Event agenda
- Attendee FAQ
Results
- Engagement on the event page
- +25%
- Questions handled automatically
- 85%
- Attendee satisfaction
- +40%
- Organiser time saved
- 70%
From a conversation
ATTENDEE:
What time is the data security panel?
DUO:
At 2:30 pm on Track B. I’ll remind you fifteen minutes before, and the recording will be up tonight.